support · faq

Cheat not working?

Step-by-step setup for private builds and a list of useful utilities. If nothing works — reach our support.

Questions & answers

Frequently asked questions

Safety, HWID, payment, delivery and refunds — short, honest answers.

Safety & ban risk

Can my account get banned?

No cheat can promise zero ban risk — anyone claiming total immunity is lying. Private builds with a small user base keep the risk low. Follow the setup instructions, keep the loader updated and avoid blatant in-game behavior to reduce the risk further.

What does “private cheat” mean?

Private software is sold in limited numbers and never released publicly. A small user base makes it much harder for anti-cheat systems to collect signatures — that is the key difference from free public cheats, which get detected fast.

HWID

What is HWID and an HWID lock?

HWID is a hardware fingerprint of your PC. Most keys are locked to the hardware they were first activated on, so one key works on one computer.

I changed hardware or reinstalled Windows — will my key still work?

Reinstalling Windows usually keeps the same HWID. Replacing major components (motherboard, drives) can change it — in that case contact support: an HWID reset is possible for most products.

Do I need an HWID spoofer?

If your PC has previously received a hardware ban in the game, you need a spoofer before launching any product. Some products ship with a built-in spoofer — check the product description or ask support.

Payment

What payment methods do you accept?

Visa and Mastercard, Russian bank cards (MIR), SBP instant payments, Apple Pay, Google Pay and cryptocurrency. The available options are shown at checkout.

Why does checkout open on another site?

Payments and key delivery are handled by our checkout platform. After payment the activation key and setup instructions appear right on the checkout page.

Delivery

How fast do I get the product after payment?

Instantly. The activation key is issued automatically as soon as the payment is confirmed — no waiting for a manager.

How do I receive and activate the product?

After payment you get an activation key and a link to the loader with setup instructions. If anything fails at launch, go through the troubleshooting steps below or contact support.

Refunds

Can I get a refund?

Once the activation key is delivered, refunds are not available — a delivered key cannot be revoked. Exceptions: the key was never delivered, or a duplicate charge occurred. Technical issues are resolved through support. Full terms are on the Refund Policy page.

Troubleshooting

Troubleshooting

A two-step sequence: install system runtimes first, then disable security software.

Technical support

Technical support

Can't fix it yourself? Start with the AI assistant — it covers most common cases. For a live operator — Telegram.